Comments on: The perfect home run http://www.dialogcrm.com/blog/2007/06/12/the-perfect-home-run/ by Jason Kemp Thu, 01 Sep 2011 01:08:53 +0000 hourly 1 http://wordpress.org/?v= By: raf http://www.dialogcrm.com/blog/2007/06/12/the-perfect-home-run/comment-page-1/#comment-22 raf Wed, 13 Jun 2007 02:45:22 +0000 http://www.dialogcrm.com/blog/?p=40#comment-22 At the end of the day we are all ordinary people with the same set of problems and challenges. Treat people like humans and not according to their title or position and you will have more successful relationships in the workplace. A little warmth and interest goes a very long way. Here's an example: I had an issue with a box of tissues today and called the Customer Care line at SCA Hygiene. I left a message and the guy called me back and left a lovely message. He really wanted to hear from me. I called him and he was very open, listened well and handled the feedback really well. He was a model of customer care. It doesn't take much to make a huge difference. At the end of the day we are all ordinary people with the same set of problems and challenges. Treat people like humans and not according to their title or position and you will have more successful relationships in the workplace.

A little warmth and interest goes a very long way. Here’s an example:

I had an issue with a box of tissues today and called the Customer Care line at SCA Hygiene. I left a message and the guy called me back and left a lovely message. He really wanted to hear from me. I called him and he was very open, listened well and handled the feedback really well. He was a model of customer care.

It doesn’t take much to make a huge difference.

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